Copper blog
Productivity - 7 min READ
A Pre-mortem: The Perfect Way to Set up Any Project
Learn how to run a pre-mortem, a secret weapon for any small or large business that wants to do branding and other big projects.
Marketing - 10 min READ
How to create a small business marketing plan
Learn how to create a small business marketing plan that gets you an online presence through social media, your own website, emails, and more.
Copper news - 6 min READ
New Features You've Been Waiting For
Check out the latest updates in Copper CRM, including everything from email nudges, to attachments, to new ways of relating companies and records to each other.
![Featured image: How to Deal with Difficult Customers [6 Steps]](/_next/image?url=https%3A%2F%2Fd2ydtwisqcxv72.cloudfront.net%2F191018_Blog_DifficultCustomers_Header.jpg&w=2040&q=75)
Client success - 8 min READ
How to Deal with Difficult Customers [6 Steps]
Want to deal with difficult customers successfully? Learn about what to say and what not to say in these 6 steps to success.
Sales - 9 min READ
Learn how to set an appointment in 3 easy steps
Learn how to set an appointment like the pros: learn about 3 simple steps you can use to increase your success rate on calls and in emails.
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Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
5 ways to use CRM and project task management for small businesses
Learn how CRM task management tools work, why you need them and 5 creative ways to use these tools in your own business. Read more!
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Client success - 10 min READ
How to use customer feedback to grow your business
Customers want to be heard. Learn how to collect feedback from them and how to use it to improve your business and create loyal customers.
Productivity - 7 min READ
How to Organize Business Cards: 4 Useful Decluttering Tips
Tired of losing important contact information? Learn how to organize business cards in four simple steps.
Productivity - 8 min READ
How to send emails to undisclosed recipients in Gmail
If you want to mass-message a group without revealing their email addresses, this tutorial will teach you how to send mass emails to undisclosed recipients in Gmail.
Sales
10 Sales Trends for 2019
These are 10 sales trends brands need to be aware of to adapt to changes in consumer behavior.
Copper news
CRM for Fundraising? Here's How Adrenaline Does It
Adrenaline Fundraising helps 13,000 high school sports teams per year. See how it uses Copper CRM to grow the business and close more deals.
Copper news - 3 min READ
We're a 2019 Overall SaaS Award Winner!
Learn about Copper, the CRM designed for small-to-medium-sized businesses using G Suite, and winner of APPEALIE’s 2019 Overall SaaS award.
Sales - 9 min READ
How to choose the right sales bonus structure
Since money is a big factor for your team, your company should offer a bonus structure for employees. Study how to choose the right sales bonus structure.
Copper news - 8 min READ
New Features, Inspired By YOU—Our Customers
Learn about the latest CRM product updates in Copper, including customizing the view by record and more.
Marketing - 8 min READ
How to Build an Engaged Email List
Learn how to build an engaged list of email subscribers by using good CTAs, copy, and design.
Marketing - 12 min READ
Everything to Know About Instagram for Small Business
Instagram's rapid growth & rabid user-base make it a prime tool for small businesses. Learn how to use Instagram for your business.
Marketing - 10 min READ
How to write good newsletter subject line
Tell them exactly what they get, make it about them, & don’t use spammy words are just a couple tips. Read more subject line ideas here!
Productivity - 9 min READ
Shared Inboxes: What They Are & How to Use Them
Tired of emails getting lost in individual team member’s inboxes? Shared inboxes could be a solution. Just be aware of their limitations.
Marketing - 9 min READ
How to Start a Consulting Business in 12 Steps
Consulting can be an incredibly rewarding profession––especially when you’re running a consulting business yourself. Follow these 12 steps to get started.
Copper news - 7 min READ
How Sail Internet Tripled Revenue in 1 Year with Help from Copper
Learn about how Sail Internet tripled revenue in a year with Copper CRM, thanks to its Gmail integration and lead management features.
Sales - 8 min READ
Stripe vs. Square: Which Is Better for Your Business?
Stripe and Square are two of the biggest names in credit card payment processing. But which is better for your business? Read on to find out.