Case study
Diag Partners tracks 105+ job openings and 50,000+ candidates with Copper
The Michigan-based boutique recruiting firm graduated from spreadsheets to Copper, building a custom “REQ wall” as their single source of truth and drastically improving data integrity.
Like many smaller recruiting and staffing firms, Diag Partners relied on spreadsheets to track job openings and requirements for their clients — until it became unwieldy. And since their recruiting strategy deliberately avoided job posting sites, they needed a CRM with comprehensive features including granular customization and Gmail integration to track all recruiting data. Enter Copper.
After four years using Copper, Diag Partners:
- Monitors activities across 3 custom pipelines: current job openings, internal recruiting efforts and sales onboarding
- Maintains seamless communication across multiple satellite offices in Michigan, California and Ohio
- Tracks 50,000+ individual candidates to stay in touch for future opportunities
- Uses Zapier integrations to streamline the information-gathering process for sales
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